Tower Hamlets social care – have your say

As a part of the work that I’m doing as the chair of the council’s health scrutiny panel I’m asking local residents to let me know how they feel about their social care services.  There has been a lot of change recently, with reablement and personalisation transforming the way in which services are delivered, and the Independent Mayor’s budget decisions last year also seeing significant change.  I want to know what people value about their current services, how they feel about changes they have already seen and any suggestions they would like to make for the future.  I hope this will put me in the best possible position to inform the budget process when the Independent Mayor’s proposals are published later this year. 
Please do circulate the letter below to anyone who might want to respond, and or attend the public meeting. 
There ‘s a deadline for this particular exercise, but the health scrutiny panel is a public meeting anyone can attend, and I’ll always try to take questions and comments from those who want to participate – see here for information about meeting times, or contact me. 
Health Scrutiny Panel Adult Social Care Review
Tell your Councillors what you think about
the support services you use
Adult Social Care is the care and support services that help frail and disabled people remain independent, active and safe. This might include helping someone bathe or preparing cooked meals. Support services can be provided in people’s homes, in a community centre or in a care home.
As your local Councillors and members of the Tower Hamlets Health Scrutiny Panel, we’d like to hear your views on the adult social care services you use. We’re in a time of significant national change and uncertainty for public services and we’d like to understand what this has meant for local people.
Tell us what you think
We want to make sure that our discussions reflect the views of all the different residents who use adult social care services, and what’s important to them. We’re therefore asking that everyone get in touch with us with answers to the following questions:
What is really good about the social care services you currently use? What is most important to you?
Have you any suggestions of how we can improve the services you use?
Have you noticed any changes to your services recently? Do you know if your services will be changing in the future? What do you think about these changes?
Come and meet us on Tuesday 8th November 2011
Health Scrutiny Panel will be hosting a public meeting where you can share your views and discuss them with Councillors and the managers of the services. This event will take place on Tuesday 8th November 2011, at 6pm at Toynbee Hall. Please use the contact details below to confirm your attendance.
Everyone is welcome to attend the event, whether you’ve responded to the questions or not. Although we may not be able to talk about everyone’s specific feedback, we will make sure all the main points raised by people are discussed.
You can send your responses whichever way suits you best, the deadline is Tuesday 25th October 2011.

Email
Telephone
Call Rob Driver on 020 7364 4697
10am – 4pm, Monday – Friday
Post
Health Scrutiny Panel c/o Rob Driver
6th Floor,

Mulberry Place

5 Clove Crescent

London E14 2BG

Please get in touch if you have any questions, or if you require any kind of support to send your responses or attend the event, for example an interpreter or help with transport.
I look forward to receiving your responses and meeting you at the event on 8th November.
With best wishes,
Cllr Rachael Saunders
Chair of Tower Hamlets Health Scrutiny Panel
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